Privacy Policy

1. Who We Are

This Privacy Policy applies to Palm Beach Gardens Concrete Polishing & Epoxy Flooring ("we," "us," or "our"), a concrete flooring contractor based in Palm Beach Gardens, FL. Our website is located at palmbeachgardensconcretepolishingandepoxyflooring.com. If you have questions about this policy, contact us at hi@palmbeachgardensconcretepolishingandepoxyflooring.com.

2. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our website.

Information You Provide

• Name, phone number, and email address submitted through our contact form
• Project details and messages you include in form submissions
• Information shared when you call or email us directly

Information Collected Automatically

• Browser type and version
• Pages visited and time spent on each page
• Referring website or search query that brought you to our site
• IP address and general geographic location
• Cookies and similar tracking technologies (see Section 5)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide free estimates
• Schedule on-site appointments and complete service requests
• Communicate with you about your project before, during, and after completion
• Improve the content and performance of our website
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How We Share Your Information

We may share your information only in the following circumstances:

• Service Providers: Third-party tools we use to operate our website and contact forms (such as form processors and analytics platforms) may receive limited data necessary to perform their function.
• Legal Requirements: We may disclose information if required by law, court order, or government authority.
• Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of that transaction.

5. Cookies and Analytics

Our website uses cookies - small text files stored in your browser - to remember preferences and improve your experience. We also use analytics tools (such as Google Analytics or Vercel Analytics) to understand how visitors use our site.

You can disable cookies through your browser settings. Disabling cookies will not prevent you from using our website, but some features may not function as intended.

6. Data Retention

We retain contact form submissions and related project information for as long as necessary to provide services and meet legal obligations. Website analytics data is retained according to the default retention settings of the analytics platform in use. You may request deletion of your personal data at any time by contacting us.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any marketing communications (we do not currently send marketing emails)

To exercise any of these rights, email us at hi@palmbeachgardensconcretepolishingandepoxyflooring.com.

8. Security

We take reasonable measures to protect the information you provide to us, including using secure connections (HTTPS) on our website. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before sharing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out: